Patients’ Access Reports/Images

We provide our patients with their images and results online.

After completing your scans, you will be provided with a text message which contains your login details. We recommend that you do not share your login information with anyone, except your referring doctor, to ensure your privacy is maintained.


Depending on the types of scans (other than CTCA), your images will be available within approximately between 2 hours to 24 hours of your scan being completed.


Your report will be made available to you within 7 days after it has been authorized and sent to your (referring) doctor.

Please ensure that you return to your referring doctor to discuss your results.

Patient Portal User Guide

Results can be exported from Voyager (our database) in two ways. Please find below the instructions for both these options:


Download required images individually as JPEG files

  1. Open the desired study.
  2. Click the “Save icon at the bottom of each image you wish to export.
  3. The image will ‘save’ to the default Downloads folder on your computer.


Downloading the entire study as a DICOM/JPEG file

  1. Open the desired study.
  2. Click the “Download” button along the top of the window.
  3. Click the preferred format.


Which file format do you need?

DICOM:

A special imaging format that is used in radiology.


JPEG:

A simple format that can be viewed on any computer with slightly reduced resolution (not recommended to be used for clinical diagnosis).

Access to Reports/Image